By means of successful certification in accordance with ISO 9001:2015 and the introduction of a quality management system, we intend to secure and increase the quality of our products and thus ensure customer satisfaction in the long term. Our quality policy reflects our corporate strategy.
Implementation of our quality policy is based on the following guiding principles, which are associated with appropriately selected goals.
Satisfied customers:
We intend to meet the requirements and expectations of our customers such that they’re satisfied in the long term by assuring the quality of our products and services, as well as the reliability of our processes.
Continuous improvement:
Safeguarding and improving business processes, as well as product and service quality and the expansion of our market position, are regarded by us as an ongoing task and obligation.
Risks and opportunities:
Risks and opportunities are continuously assessed at regular intervals in order to manage the company in a future-oriented manner.
Legal and regulatory requirements:
We fulfill all legal, normative and regulatory requirements.
Environmental impact:
Supplier selection and collaboration are managed in order to assure long-term customer satisfaction. Extended lead-times and delivery bottlenecks are continuously monitored and our procedures are correspondingly adjusted where necessary.
